ACT FAQs

To reset the ACT cellular phone monitor and sensor please follow these steps.

  • Remove the battery from the LifeStar ACT sensor.
  • Turn off the LifeStar ACT cellular phone monitor by holding down the power button for 5 seconds.
  • Re-start the LifeStar ACT cellular phone monitor by pressing the power button for 5 seconds.
  • Re-insert the battery into the sensor when the LifeStar ACT cellular phone monitor displays the beating heart.

Is the ACT kit water resistant?

No. The sensor, cellular phone and wires should not get wet. The electrode patches can be worn in the shower or bath.

Can over the counter batteries be used?

No. Use the specialized batteries included in the kit. If more batteries are needed, please contact the LifeWatch Client Care Center at +1.800.517.6330.

How often should the LifeStar ACT cellular phone monitor be charged?

The LifeStar ACT cellular phone monitor should be charged overnight and an hour or two during the day, if possible.

Why does the LifeStar ACT cellular phone monitor screen turn black?

The screen goes black to conserve power. To illuminate the screen press any button.

How often should the battery in the Sensor be changed?

The battery in the sensor should be changed every 4-5 days or as required.

Can you expect call from LifeWatch during your service?

Yes. LifeWatch may call you if there are any questions or issues detected during your monitoring service. Is it important to answer or return any calls made from LifeWatch during your service.